Resources for Residents
Maintenance Repair Requests
If you are a resident of one of the properties managed by the Housing Authority of the Town of Glastonbury (GHA) and have an emergency or urgent repair, please call (860) 652-7569 during normal business hours.
GHA maintenance staff are available Monday through Friday from 8:30 a.m. to 4:30 p.m. If you have an emergency repair that occurs outside GHA’s business hours, on the weekend or on a holiday please call (860) 652-7568 and follow the prompts. Please leave your name, address, nature of the problem and a phone number where the on-call maintenance staff can reach you. Maintenance staff will call you to confirm the nature of the emergency and provide you with their estimated arrival time. If you do not answer your phone the maintenance staff will not be able to respond to your request.
If you have a routine repair, you may contact us by completing the form below or by calling (860) 652-7568 during normal business hours.
Resident Service Coordinator
The GHA has contracted with the town of Glastonbury to provide a Resident Service Coordinator (RSC) to assist our residents that reside at Center Village, Village Green & Knox Lane Annex and the Herbert T Clark Congregate and Assisted Living properties. The RSC assists residents in improving their quality of life by accessing services and various financial assistance programs. The RSC makes referrals to the requested services and can assist residents in completing applications for assistance.
Other Social or Senior Service Assistance
GHA works closely with the Town of Glastonbury Senior Services and Social Services departments. The Town of Glastonbury offers numerous programs and services to assist members of the community.
To learn more about the various programs offered by Senior or Social Services please visit the Town's web pages for these departments.
Senior Services in Glastonbury, CT
- Food Bank
- Energy Assistance
- Medicare counseling
- Renter’s Rebate
- Chores Assistance
- Lunch Program
- Sharing Tree Newsletter
- Activities and programs
- And more
Visit Senior Services Visit Social Services
Welles Village Programs
Welles Village Activity Council for Youth (WACY)
WACY is a summer program for Welles Village resident youth ages 7-18 funded by Glastonbury Youth and Family Services through the Town of Glastonbury. This program is a partnership with the Youth and Family Services, Glastonbury Housing Authority and Glastonbury Police Department.
Participants ages 7-12, “campers”, participate in daily activities during the summer program. Those ages 12-18 participate in a leadership training program prior to camp to become assistant leaders (middle school age) and leaders (high school age). These leaders act as mentors and role models to the campers and assistant leaders. They are responsible for overseeing a group of campers during all activities such as field trips, outdoor and playground games, indoor arts and crafts and team building exercises.
The WACY program runs for approximately six weeks, starting at the end of June and running through July into the first week of August. The daily sessions are held Monday to Thursday from 9 a.m. to noon. The leaders and assistant leaders meet before and after camp for planning and debriefing. WACY is staffed by Glastonbury Youth and Family Service Outreach Social Workers, Program Assistants who are typically graduates of the WACY program, and a member of the Glastonbury Police Department.
Registration for the program starts in late May and runs into early June.
Wednesday After School Creative Experiences (ACE)
- Who: Grade K-5 and High School Students (9-12)
- When: Wednesdays after school from September through May
ACE places high school students into a mentor position working with Welles Village children in grades K-5 at the Welles Village Community Center. With the guidance of Youth and Family Services (Y&FS) staff, elementary schoolers and high school mentors play games and sports, make various arts & crafts projects, make snacks together, assist each other with homework, and go on field trips to local parks/farms, adventure parks, restaurants, movies, museums, bowling, ice skating, etc. Transportation is provided from the community center and back again. This program is offered to residents free of charge. High school students interested in this program are required to successfully pass an application and interview process prior to serving as a mentor. For more information please contact the program supervisor, Jason Stankowski by email at firstname.lastname@example.org or by calling (860) 652-7675.
Summer Meals Program will be providing meals to youth ages 18 and under at the Welles Village Community Room, starting June 14, 2023 and running through August 11, 2023. The Town of Glastonbury Youth & Family Services in cooperation with the Glastonbury Housing Authority will be providing meals Monday through Friday with breakfast available from 8:30 am to 9:30 am and lunch available from 12:30 pm to 1:30 pm.
- Application for continued occupancy
- Interim Change Form
- Intent to vacate
- Current charges
- Maintenance charge policy
- Maintenance charge list
- Smoke-free policy
- Satellite dish policy
- Pet policy (contact your property manager for a copy of the pet policy)
- Welles Village pool policy
- Welles Village fence policy